All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note shipping timelines are separate from order processing timelines and may vary a bit during busy season such as holidays and drops.

Domestic & International Shipping Rates

For calculated and tracked shipping rates:

Shipping charges for your order will be calculated and displayed at checkout

Lettermail Shipping

We currently offer letter mail shipping on all orders within Canada. Due to letter mail weight restrictions orders may be broken up into multiple packages (typically 3-4 items per package).

Please note that by selecting letter mail shipping at checkout you are opting for an untracked and uninsured package. It is the customers responsibility to ensure a correct and complete mailing address is input at checkout. If a letter mail order is not delivered we will not be able to provide a refund and/or any reshipments.

If you have any questions regarding letter mail shipping please reach out to youup@getquickies.com prior to placing your order.

Free Shipping On Orders Over $150 Within Canada & US

Orders shipping with Canada and the US with a subtotal of $150+ CAD will be eligible for free shipping. Please note it is up to our warehouse to choose the best shipping method on all orders with free shipping.

In-Store/Local Pickup

Please note we do not offer any type of in-store or local pickup.

Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. 

Refunds, returns, and exchanges

Oh no! We always want you to feel satisfied after a Quickie but unfortunately, much like the other kind of quickie, somethings just can't be taken back — due to sanitary reasons we do not offer returns or exchanges on any of our products.

If you feel there is a quality issue with the quality of your product please reach out to our team (don't worry, we won't ghost you) by emailing youup@getquickies.com with your order # as the subject within 90 days of purchase. We stand behind the quality of our product and will handle each inquiry on a case-by-case basis with our ultimate goal being your satisfaction

Lost/Undelivered Packages

Ahhh! This is definitely never what we want but unfortunately on the rare occasion can happen.

For all orders shipped via Untracked Letter Mail we will not be able to provide a refund and/or any reshipments. If you have any questions regarding letter mail shipping please reach out to youup@getquickies.com prior to placing your order.

For all orders shipped via Tracked Standard Shipping our team will need to initiate a claim with the shipping carrier. To set this up please email youup@getquickies.com with your order #. Our team is always committed to finding resolutions but please note that this process/timeline is beyond our control. Claims can take anywhere from 7-21 business days to be resolved dependant on the shipping carrier and their resolution process.